How can we help?

A short overview of what happens when you send us a project: preparation, submission, DNO management, and completion.

A five minute walkthrough of how we handle DNO applications for you, from first submission to approval.

A quick decision guide for choosing the right DNO application route: G98, G99, LCT for EV or heat pumps, feasibility, or a technical survey.

The Distribution Network Operator (DNO) owns the local grid. Any generation or significant load added to it needs their sign-off. Here's how it works.

How to sign up as an installer, whether you have projects to submit right away or want to get set up first.

The UK is split between six DNO regions. Here is how to find out which one applies to your job.

Yes. Drafts save automatically and you can resume from any device.

A clear split between what DNO Renewables handles and what stays with the Distribution Network Operator.

The one minute rule of thumb, plus the edge cases that catch installers out.

The G99 Fast Track process gives smaller generation and storage installations a quicker route to connection. Here's how the three tiers — SGI-1, SGI-2 and SGI-3 — actually work, and which one your project fits into.

G100 is the technical standard for export limitation. Here is when it comes into play.

Two terms that sound the same but mean opposite things. Here is a plain English explainer.

The Power Generating Module Document (PGMD) is a key piece of evidence for larger G99 projects. Here's what it is, when it's required, and how it fits into getting your Final Operational Notification.

For Type B, C and D power generating modules, the DNO issues a series of operational notifications during the connection journey. Here's what EON, ION, LON and FON each mean and when you need them.

Both are G99, so why does commercial usually take longer? Here is the honest answer.

How to apply to the DNO when adding a battery to a system that's already been notified or approved.

The MPAN identifies the meter point. It's on any electricity bill and looks like a box of numbers.

The MPAN is more than just a supply number. Here is what each part of it actually means.

The specific inverter details the DNO looks for, and what to do if your inverter isn't on the standard list.

The core documents most G99 applications require, and what's optional.

The LOA gives us permission to submit on behalf of the customer. Every application needs one.

Which party needs to sign the LOA, whether the installer can sign it, and how digital signing works.

The LOA is what lets us talk to the DNO on your customer's behalf. Here is what it does and does not authorise.

The Single Line Diagram shows how the system is wired. Every G99 application needs one.

A visual guide to the cut-out photograph most DNOs require, including good and bad examples.

A plain English translation of every status you'll see on an application.

Why DNO timelines vary so much, and what makes an application faster or slower.

How our team follows up with the DNO after submission, and why you don't need to chase us.

Long silent periods are often normal. Here is how to tell the difference and when to flag it to us.

The DNO sometimes asks for more information mid-application. Here's how we handle it.

A rejection is not the end of the road. Here are the most common reasons and your realistic options.

What we do after the system is installed to close out the application.

Sometimes the DNO won't let you export as much as the system can generate. Here's what that means.

When to request a feasibility study before committing to a full DNO application, and what it tells you.

How to choose between a feasibility study and a straight G99 application.

How a site survey helps a DNO application, and when it's worth booking one before applying.

How DNO charges work, why they can appear at different points in a project, and how they relate to DNO Renewables' own service fee.

Where to find current pricing for G98s, G99s, bulk applications, and retainers.

Two ways to pay for DNO applications. Which one suits your volume?

Where to send project-specific questions so they reach the right team member and stay attached to the project.