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DNO Renewables

Where do I find the MPAN?

The MPAN identifies the meter point. It's on any electricity bill and looks like a box of numbers.

Written by the DNO Renewables teamUpdated

What it looks like

An MPAN (Meter Point Administration Number) is a 21 digit number laid out like this:

| S | 01 | 801 | 001 |
| 12 3456 7890 123 |

The bottom row (13 digits) is the core MPAN and is what the DNO needs.

Where to find it

  1. Any recent electricity bill. Look for the phrase "Supply Number" or a box labelled with an S at the top-left.
  2. The customer's online energy account.
  3. If neither is available, the customer can call their supplier and request it.

Common mistakes

  • Confusing MPAN (electricity) with MPRN (gas). We need MPAN.
  • Missing the leading zero. All MPANs are 13 digits in the core; if you have 12, add a leading zero.
  • Copying from an old bill after the supply has been transferred. Always use the latest bill.
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