From collecting the right project information and preparing the application through to DNO liaison, approval and commissioning, our team manages the process while you track everything through your portal.
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Every DNO Renewables project follows the same underlying journey, adapted to the scale and complexity of what you're installing.
Project
You share the information you have
Review
We check everything
Application
We prepare the submission
DNO Submission
Sent to the network operator
DNO Assessment
Network operator reviews
Approval
Or connection offer
Installation
Your engineers on site
Commissioning
Where included, we manage it
Completed
Project record closed
Project
You share the information you have
Review
We check everything
Application
We prepare the submission
DNO Submission
Sent to the network operator
DNO Assessment
Network operator reviews
Approval
Or connection offer
Installation
Your engineers on site
Commissioning
Where included, we manage it
Completed
Project record closed
The same underlying process runs behind every project we manage, from a straightforward domestic G99 through to multi-MW connections.
Start a project through your DNO Renewables portal and provide the information you already have.
Depending on the project, this might include:
Don't have everything yet? That's okay — you can save your project and provide additional information as it becomes available.
We check the project before it reaches the DNO.
Our team reviews the information and supporting documents, identifies anything missing and confirms the appropriate application route.
If we need anything else, we'll ask through the project portal before submission.
We prepare the DNO submission.
Once we have everything required, our team completes the relevant application and prepares the supporting information for submission, depending on the project and service selected.
Need a Single Line Diagram?
If an SLD is required and you don't already have one, DNO Renewables can prepare this as part of the agreed project scope.
Learn about SLDsYour application goes to the correct network operator.
Once the application is complete and all submission requirements are in place, we'll submit it to the relevant Distribution Network Operator and add the DNO reference to your project.
"Submitted to us" isn't the same as "submitted to the DNO."
Your project status distinguishes the two so you always know where things are.
Then we take over the chasing.
Once the application is with the DNO, our team monitors its progress, follows up for updates, responds to queries and keeps the project moving wherever we can.
When a DNO query lands
You shouldn't have to chase us to chase the DNO. We proactively monitor live applications and follow up with the network operator at appropriate intervals. If a response becomes overdue or a project stalls, we'll continue to pursue updates and escalate where appropriate.
We receive the DNO's decision.
Depending on the project, this may be a straightforward approval, a formal connection offer, approval subject to export limitation, a request for further information, or an alternative connection arrangement.
We'll upload the relevant documentation to your project and explain what the DNO's decision means for your installation, including any conditions that need to be satisfied before connection.
We don't disappear when approval arrives.
Where commissioning is included in your service, once the installation is complete you provide the required post-installation information and our team manages the commissioning submission to the DNO.
What is DNO commissioning?
After certain installations are completed, the DNO requires confirmation of the final installed equipment and supporting commissioning documentation. We can manage this final stage so the DNO record reflects the completed installation.
Learn more about commissioningYour project page gives you a single record of the application from initial submission through to completion, including current status, DNO reference, documents, messages, approval and commissioning history.
Questions about a live project?
Use Comments & Questions on the project page. Your message goes directly to our team and stays attached to the application history.
DNO-247831
14 Ashfield Rd, LS8 4EW
A quick reference so it's clear at every stage which side of the fence a task lives on.
| Stage | You | DNO Renewables | Network Operator |
|---|---|---|---|
| Project information | — | — | |
| Technical / application review | — | — | |
| Application preparation | — | — | |
| Submission to the DNO | — | — | |
| Network assessment & studies | — | — | |
| Queries & liaison | As needed | ||
| Connection decision | — | — | |
| Keeping you updated | — | — | |
| Installation | — | — | |
| Commissioning submission | Information | Review |
Exact responsibilities vary by service. This shows the typical shape of a managed application.
We can manage everything on our side of the fence brilliantly. What sits on the DNO's side is theirs to decide.
What we control
What the DNO controls
DNO timescales
DNO assessment times depend on the network operator, application type, project size, network complexity and whether additional studies or reinforcement are required. We'll always share what we're seeing on your specific application.
View current guidance on DNO timescalesFees & DNO charges
You pay DNO Renewables for the service we provide. Depending on the project, the Distribution Network Operator may separately charge for assessment, design, studies, connection works or other network activities.
We don't set or control DNO charges. If the network operator advises us of a charge, we'll pass the information to you before progressing where a decision is required.
View pricingYou share what you know. We work out what the DNO needs. We manage the process.
G98 notifications and straightforward G99 approvals for domestic and small commercial installations.
G99 applicationsG99, G100 and connection requirements for larger commercial solar, BESS and hybrid systems.
Commercial & utility-scaleNew-demand and Low Carbon Technology processes for EV chargers, heat pumps and site upgrades.
EV & heat pump applicationsEarly-stage capacity, cost and constraint assessment before committing to a formal application.
Feasibility studiesComplex generation, standalone BESS and utility-scale grid connection work with connection-offer support.
Utility-scale connectionsThe same platform, two levels of involvement — switch between them project by project.
Free CRM
You manage the DNO. We provide the workspace to organise and track your own applications free of charge.
Managed service
Our team manages the application and DNO liaison. You track everything through the same portal.
You can still start your project. If something required for submission is missing, we'll identify it during our review and let you know exactly what we need.
For projects where key electrical information isn't available, we can also arrange a technical site survey.
Request a site surveyFor larger developments, it can make sense to assess likely network capacity, connection cost and constraints before progressing to a formal application, particularly for commercial solar, BESS, EV infrastructure, multi-site portfolios and utility-scale projects.
Explore grid feasibilitySending us projects regularly?
For teams with ongoing application volumes, we provide bulk submission workflows, API integration, CSV uploads, dedicated account management and the live installer portal.
The operational things installers actually ask us, not generic definitions.
Create your free account, tell us what you're working on and we'll guide you through what we need.
Have a larger or unusual project? Speak to our team →
