Skip to main content
DNO Renewables
DNO Management Solution

Outsource your entire DNO workstream.

A dedicated DNO team managing your applications, commissioning, DNO correspondence and project tracking, for one fixed monthly fee. Your team stays on tools. You retain full visibility through the portal.

See what's included
Who it's for

Built for businesses submitting DNO applications at volume.

Typically 50+ projects per month, or programme-based requirements where coordinated DNO management matters.

National Installers

Large volumes of solar, battery, EV or heat-pump projects across multiple regions.

Energy & Retrofit Programmes

Structured rollouts across hundreds or thousands of properties.

EPCs & Delivery Partners

DNO management across multiple projects, sites and DNO regions.

Software & Platform Providers

Integrate DNO application management directly into existing workflows.

Housing Associations & Social Housing

Large retrofit programmes needing coordinated DNO submissions and reporting.

What's included

Everything a DNO department does, without the recruitment, training, holiday cover and portal-switching overhead.

Application preparation
SLDs, LOAs, per-phase calculations, DNO form completion.
Technical checks
Every submission reviewed by a real engineer before it goes near a portal.
Submission
We submit under our own engineering credentials. You never see a UKPN or NGED login.
DNO liaison
All queries and RFIs handled directly with the DNO on your behalf.
Chasing
Structured chase cadence on every submission. No project forgotten.
Commissioning
G98/G99 commissioning submissions, G100 certificates delivered to your portal.
Portal & reporting
Live status, documents and approvals in your portal. Monthly reporting to leadership.
Dedicated support
Named account owner and engineer. Not a shared inbox.
SLA on turnaround
Guaranteed submission timescales from receipt of complete project information.

How it works

Simple to switch on. We build the workflow around how your team already operates, not the other way round.

Step 01

Your team installs

Nothing changes about how you sell, quote or install renewable systems.

Step 02

Projects come to us

Submit through your portal, upload a spreadsheet, or send via CRM/API integration.

Step 03

We manage the DNO

Applications, queries, chasing and commissioning, all under our engineering credentials.

Step 04

You track everything

Portal visibility on every project. Real-time status. Nothing hidden in a spreadsheet.

The service

We don't just upload them. We manage them.

Anyone can submit a form. The value in a high-volume programme is what happens across the days and weeks after submission: validation, chasing, DNO queries, exception handling, approvals and commissioning.

Our G99 service already handles DNO correspondence and provides portal tracking for individual projects. Now imagine that workflow operating across hundreds of projects simultaneously.

What the service can include

  • Application preparation
  • DNO submission
  • Document validation
  • DNO queries and technical liaison
  • Ongoing chasing and follow-up
  • Status management and updates
  • Approval documents
  • Installer and customer updates
  • Commissioning submissions
  • Exception management
  • Programme reporting

Final scope is agreed as part of your commercial arrangement. Not every programme needs every component.

How projects reach us

Send projects your way.

Service first. Technology second. Whichever route you choose, projects feed into the same managed workflow and tracking environment.

Best for lower-volume teams

Portal

Submit individual projects directly through the DNO Renewables portal.

Best for scheduled batches

Bulk Upload

Upload multiple projects using a structured CSV template.

Best for high-volume programmes

API

Send project information directly from your CRM, installer platform or internal software into DNO Renewables.

Start simple. Integrate when you're ready. Many customers begin with portal or CSV and move to API integration as volumes grow.

API integration

Connect your systems directly to ours.

For high-volume customers, our API can remove manual re-entry by passing project information directly from your existing systems into the DNO Renewables workflow.

Potential capabilities

  • Create an application
  • Pass project and customer data
  • Upload supporting documents
  • Retrieve application status
  • Retrieve DNO references
  • Retrieve approval documents

Specific endpoints and integration scope are confirmed during discovery. We advertise capability, not features we haven't shipped.

Example: create an application
POST /api/v1/applications
Authorization: Bearer YOUR_API_KEY
Content-Type: application/json

{
  "installation_type": "Solar Only",
  "solar_size": "4-50kW",
  "company_name": "Green Energy Solutions",
  "installer_email": "installer@example.com",
  "project_address": "123 Main St",
  "postcode": "SW1A 1AA",
  "mpan": "1234567890123",
  "system_phase": "Single Phase"
}

Full documentation, sandbox credentials and endpoint scope are agreed as part of onboarding for confirmed integration customers.

The workflow

From your systems, through ours, back to you.

One managed workflow. Every project visible end-to-end, whichever route it enters through.

Customer CRM
DNO Renewables API / CSV / Portal
Validation
Application Team
Relevant DNO
Ongoing Management
Approval
Commissioning
Status returned to customer
Operations at scale

The bits that matter when volumes grow.

Data validation

Before an application enters the workflow, required fields are checked, missing documentation is identified, project information is validated, the correct DNO is identified and the application route is determined. Our team handles the technical detail from there.

Exception management

In a 500-project programme, the problem isn't the 430 that sail through. It's the 70 with missing LOAs, wrong inverter data, DNO queries, design changes or duplicate MPANs. We flag and manage those separately so they don't disappear into spreadsheets or email chains.

Chasing and DNO liaison

Regular chasing on every open application, plus technical query handling with the DNO. We can't control how quickly the DNO assesses an application. We can control how quickly it's prepared, how closely it's monitored and how quickly queries are acted on.

Dashboards & reporting

Portfolio-level visibility, not just project-level status.

Operations directors get a view of the whole programme. Account contacts stay close to individual projects.

Programme dashboard

  • Total applications
  • Awaiting information
  • Ready to submit
  • With DNO
  • DNO query received
  • Approved
  • Awaiting commissioning
  • Completed

Programme reporting

For enterprise clients we can provide a regular programme report covering:

  • Applications submitted
  • Applications approved
  • Outstanding DNO queries
  • Average application age
  • Applications by DNO
  • Commissioning outstanding
  • Exceptions requiring customer action

Reporting cadence, format and any downloadable exports are agreed as part of your service arrangement.

Dedicated account management

A dedicated team behind your programme.

Depending on your contract, your programme can include:

  • Named account manager
  • Operations contact
  • Technical escalation route
  • Agreed submission SLA
  • Regular account reviews
  • Programme reporting

Service levels are agreed with each customer based on volume and scope. We commit to internal processing standards, not to DNO decision times.

Partnerships

Need us to work behind your brand?

DNO Renewables can support selected partners on a white-label basis, allowing you to retain the customer relationship while our team manages the DNO application process behind the scenes.

Managed

DNO Renewables works directly with the installer or programme owner.

White Label

You retain the customer relationship. Our team operates behind the scenes, delivering DNO applications under your brand.

Referral

Refer projects to DNO Renewables under an agreed commercial arrangement. Partnership structures are available for businesses referring regular volumes.

Security & data

Enterprise-ready data handling.

Sending us project data, MPANs, customer information and site documents is a significant step for any large organisation. Secure portal access, defined data-processing arrangements and controlled access to project information are in place from day one.

Security overview Data Processing Agreement Data & privacy
Onboarding

Simple onboarding.

We don't need a six-month integration project to start delivering value. Most programmes move through this in weeks, not quarters.

01

Discovery

Understand volumes, project types and existing workflow.

02

Workflow Design

Agree portal, CSV or API route.

03

Commercial Agreement

Agree pricing, service levels and responsibilities.

04

Integration / Setup

Configure accounts, templates and integrations.

05

Pilot

Run an initial batch of live applications.

06

Rollout

Move into full production.

Pilot programme

Want to test the service first?

Start with a small batch of live applications before moving your wider programme across. Prove the service on ten before you commit three hundred.

Volume estimator

How many applications do you submit per month?

We'll point you to the right way of working with us. No email needed to see the answer.

Recommended for you

DNO Management Solution

A fixed monthly retainer typically works out significantly cheaper at this volume, and gives you a dedicated DNO team.

Request a proposal
FAQs

Bulk & Enterprise FAQs

Ready to see the numbers?

Send us your typical monthly volume and we'll come back with a proposal within two working days. No obligation.

See our pricing